Refund Policy
Last updated: 18 August 2026
Cancelling
You can cancel your subscription at any time. Cancellation stops future billing; you keep access to ContentMorph until the end of the period you have already paid for. No cancellation fees, no questions required.
Lifetime licence and done-for-you months
The Lifetime licence is a digital product delivered immediately, so change-of-mind refunds are not offered once the key has been issued; if the paid features do not work for you and we cannot fix it, we will refund you. A done-for-you month can be cancelled for a full refund any time before we have started work on your posts; once posts have been written or scheduled, we refund the unused portion at our discretion, and always where we have not delivered what we promised. Your Australian Consumer Law rights apply to all of these.
Refunds
Because a subscription period begins delivering the service immediately, we do not generally refund a billing period once it has started when you simply change your mind. However:
— If something went wrong on our side — you were billed in error, billed twice, or the Service was materially unavailable to you during a period you paid for — email us and we will make it right with a refund or credit.
— Nothing in this policy limits your rights under the Australian Consumer Law. If the Service fails to meet a consumer guarantee, you are entitled to the remedies the law provides, which can include a refund. Those rights apply regardless of anything written here.
How to ask
Email portjacksongroup@gmail.com · 0466 423 889 from the address on your subscription, with the word "Refund" in the subject. We aim to respond within two business days, and approved refunds are returned to your original payment method via Stripe.